Privacy Policy

1. Introduction

VoiceAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice agent services, visit our website, or interact with us in any way.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We may collect several types of information from and about users of our services, including:

• Personal Information: Name, email address, telephone number, company name, job title, and other contact details you provide when registering for our services, subscribing to our newsletter, or requesting a demo.
• Voice Data: Audio recordings and transcripts of calls processed by our AI voice agents.
• Usage Data: Information about how you use our services, including log data, device information, IP address, browser type, and pages visited.
• Customer Data: Information about your customers that you provide to us or that we collect on your behalf when providing our services.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Train and improve our AI voice agents
• Analyze usage patterns and trends
• Protect against, identify, and prevent fraud and other illegal activity

4. Disclosure of Your Information

We may disclose your personal information to:

• Our subsidiaries and affiliates
• Contractors, service providers, and other third parties we use to support our business
• A buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets
• Comply with any court order, law, or legal process, including to respond to any government or regulatory request
• Enforce our terms of service
• Protect the rights, property, or safety of our company, our customers, or others

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@voiceai.com
Address: 123 AI Street, Tech City, TC 12345